CVL Think | Plan | Do

"Thanks to CVL's expert help and guidance the services migration project now has a clear, structured management. We are always impressed with the structure and focus of CVL's experts, making sure that all of the relevant issues are highlighted and acted upon quickly and efficiently."

Steve White, Head of Channel Operations, Channel 4

"CVL engaged with the IT management team to quickly create a vision of our new organisation. They showed flexibility in what was a changing environment, to build on the vision to create strategic technology options that meet our future needs."
Stuart Page, Group IT Director, emap

"CVL covered a lot of ground in a very short space of time, for a market that is still in its infancy worldwide. The final result has given us a clear steer in terms of where to prioritise next and how to progress our plans in a more focused manner."
David Hilton, Marketing Director, Sony Ericsson UK & Ireland

"This project required a reliable and proven project manager with the necessary skill-set to provide business analysis capability in technical areas whilst managing the overall programme. CVL has proven experience both within emap and this particular area of expertise. It has been an invaluable part of the success of this venture."
Jonathan Turpin, Digital Director, Radio

"CVL’s expertise was central to the success of this project. Their research provided us with invaluable information for the continued development of the intranet, enabling us to meet the expectations of staff and stakeholders."

Philip de Sausmarez, Head of New Media, West LB

"They impressed everybody with their speed and diligence. They way exceeded everyone's expectations at Zopa.  And they were fun and fabulously easy to work with."
James Alexander, UK CEO & Co-Founder, Zopa

"The professionalism with which they carried out this difficult and complex role contributed in large part to the success of the project. They were a cornerstone in a business critical programme."

Neil Ashworth, Supply Chain Director, Woolworths

"CVL combined a detailed understanding of our business with expertise in a very specific area to bring a lot of value to the process."

Mike Thomas, Supply Chain Director, EUK

"They were able to combine the distinct and sometimes conflicting requirements of various divisions using a very structured and pragmatic approach."

Tony Pett, BT Netcentricity

"The team were impressed with their pragmatic and hard working approach to the initiation phase that enabled us to build a solid foundation for the programme." Andrew Harber, Head of MCR Developement, Woolworths

"EUK has over the last few years worked closely with CVL. We have found them to be knowledgeable and supportive in developing our own team."

Greg Smith, Head of IT Development, EUK

"The benefit of using CVL was that they engaged our team across all our functions; from them getting our people involved in the process we are more confident in delivering the changes.” Phil Doyle, Managing Director, TAG

"We needed to resolve the increased operational costs of our distribution operation and engaged CVL to investigate the feasibility of reducing the operational costs whilst maintaining the existing level of service."

Rob Green, Managing Director, SIA

"Using CVL meant we had quality delivery people available in a short space of time with a minimum management overhead from our team."

Tim Butterworth, Head of Programme and Project Management,
Capital One

"CVL provided a wide range of services from due diligence to business change implementation and I found them to be resourceful, committed and supportive."

David Roberts, Chief Financial Officer, 2|entertain 

"They showed real understanding of our business and this was clearly reflected in their findings.” Matt Porter, Head of Digital, EUK

"This was a complex programme that was well managed and kept to budget. We now have a solution that is both reliable and provides solid support for our business."

Jennie Martin, Head of Education, BT

“CVL provided the necessary technical direction through a combination of their architecture expertise and a real insight into the challenges we face as a business."

Richard Nunn, Group eStrategy Manager, Simply Health

"Working tirelessly during the limited time period CVL managed to design the operation, implement, test and evaluate the go live whilst identifying other efficiencies within our existing returns operations."

Winston Higham, Associate Director Marketing, JJB Sports

“We have worked with CVL over the last 7 years on projects varying from websites to warehouses, IT systems to contact centres and from strategy facilitation through to project delivery."

Jon Parry, Head of Development, Argos

"CVL’s work involved a full engagement with internal business stakeholders, customers and technical teams to drive and define a coherent strategy for the business for the next 18 months."

Andrew Gregson, Senior Manager, Openreach

"CVL undertook a full technical due diligence on a central European search engine business for our company. The technology was the key reason for the purchase and so we needed feedback that was both very detailed and also understandable to a non-technical audience in a very short space of time."

Romana Tomosova, Director of Corporate Communications, CME

"I feel that for every pound we spend with them at the beginning of a project, we save ten pounds on the project which probably equates to £100 reduction in Total Cost of Ownership for every £1 spent.”

Dave Wood, Technology and Transformation, BT

"They gave us an understanding of the "universe of change" that we needed to undertake in a structured and collaborative way. The CVL team delivered value quickly, which was critical on a launch project on tight timelines."

Dan Cotton, Head of Internet, Emap

"CVL worked efficiently with us to quickly identify our demand planning solution requirements. They brought a wealth of experience from the industry and gave us invaluable advice, cutting to the chase and working effectively with all levels within our business."

Sara Owrid, Head of Merchandise Development, Goldsmiths

"CVL’s flexibility and approach ensured a successful project delivered on time and to the requirements. This would have been far more challenging without their expertise and knowledge."

Kevin Adams, Head of In Life and Performance Monitoring and Reporting, BT

“CVL provided a team of consultants with both functional and specialist experience to work alongside the Argos team. We greatly benefited from the specialist skills in user testing and customer experience streams. Having developed a true working partnership, we know CVL are on our side.”

Indira Thambiah, Head of eCommerce, Argos

“CVL provided excellent insights into the implications of moving BBCW divisions onto a digital content platform. The output was concise and well structured, building the business case around cost savings, and highlighting next steps to overcome potential stumbling blocks. I’d be very happy to recommend CVL in the future.”
Chris Weller, MD Home Entertainment, BBC Worldwide

“We found CVL to be quick on the uptake in understanding a very complex business and organisational structure. They refocused our effort and we were able to distil requirements effectively.”
Greg Hayden, IT Director, Frontline

“CVL provided us with the specialist knowledge and experience that a media company like the BBC needed in a complex JV involving retailers. Not only are they excellent at what they do but they are fun to work with too.”

Emma Scott, Managing Director, Freesat UK

“CVL provided the insights for us to understand the difference between multiple channels and multi channel retailing. The output from what was only a small engagement caused enough ripples that we asked CVL to repeat their workshop to a wider group of senior management. Their work was both astute and thought-provoking.”

Simon Leach, New Media Commercial Manager, QVC

professional, working with key stakeholders to understand our requirements and meet our needs at all points. We will definitely work with CVL in the future.”

Mark Frost, Programme Director, Emap