CVL Think | Plan | Do

The Background

The TAG Company has grown dramatically with revenues increasing from £5m (2004) to £12m (2005), with £30m of sales for 2006.

TAG recognised the need to manage their business more effectively, enabling further rapid growth.

"The TAG Company has been growing rapidly over the last three years and so the business has evolved its operations and processes rather than design. This has led to a fair amount of duplication and inefficiencies. Thankfully with the help of CVL, who completed a detailed analysis across two of our key areas, we have identified what changes need to be made which will deliver the benefits to ensure that we continue on our growth path. The benefit of using CVL was that they engaged our team across all our functions; from getting our people involved in the process we are more confident in delivering the changes."
Phil Doyle, Managing Director - EMEA

               

The CVL Solution

CVL identified the two key areas of the business which were inefficient or likely to become stretched, and devised a number of changes to meet the challenge ahead.

Both these business processes were reviewed in detail; issues were grouped, root causes assessed and future changes identified.

The final stage was the design of an implementation plan, which addressed both one-off improvements and ongoing business process change.

The Benefits

CVL delivered benefits including improved forecasting and inventory control. Standardised documentation was put in place to efficiently manage these processes.

TAG now have greater control throughout their sales process and achieve greater accountability from suppliers through enhanced controls and measures.

As an added benefit of the project, TAG managed to eradicate the duplication of processes and system input.