CVL Think | Plan | Do

ANDY WILKINS

 • Specialist & thought leader in customer experience and innovation strategy
• Over 10 years operational experience in the development, launch and management of products and services
• Strong track record of delivery & leadership

Others say:
• A passion for life and living dangerously

BILL JAMES

• Set up and built online businesses for some of the UK’s biggest consumer brands for over 10 years
• Senior strategist, innovator and operator particularly in digital media, e-commerce and multi-channel retail
• Board level advisor with experience in Retail, Travel, Telco, Media and Services sectors

Others say:
• If you can’t find him it probably means he’s training for another triathlon

CARL VON DOUSSA

• Specialises in developing strategies for transitioning media businesses to a multiple platform offering
• Led strategic and commercial development of transactional and entertainment businesses on broadband and TV
• Prior to consultancy, Carl was COO and CFO of Flextech Television, now part of Virgin Media Group

Others say:

• With an Australian passport and a lineage back to Prussian Royalty his office nickname is Carl von Sheila

chris boyd

•  Been working with communications and media businesses developing new services, revenue streams and competitive strategies
•  Spent over 20 years in senior roles, designing and implementing major business change associated with market and technology innovation
•  Board-level advisor with experience in effecting major change both within markets and organisations

Others say:
•  He shows true northern grit - sometimes with a silent 'r'

dave wood

• Delivery consultant with extensive experience implementing business change, and systems aligned to business strategy
•  Over 20 years' experience, with the last 12 years focused on the Telecoms & Technology sector
•  Deep understanding of architecture/design, delivery and deployment of complex technology solutions

Others say:
•  His extreme knitting and off-piste
crochet is legendary

DUNCAN GEE

• Our Head of Operations, a specialist in planning and managing change in fast-paced professional service companies
•  Over 10 years' experience in general management and project-based roles covering Finance, IT, HR, and Sales & Marketing
•  Focused on enabling the success of the business, by balancing a strong commitment to meeting functional demands with cultural and political considerations

Others say:
•  Call him the boomerang, he got away from CVL once but found his way back

Elena Farragher

• A customer experience architect with expertise within Retail, Media, Finance and eLearning sectors
• Specialises in customer requirements definition, conceptual design, interaction design and usability testing
• 10 years of experience in defining solutions which balance customer needs with business goals to deliver on commercial visions

Others say:
• A keen trainspotter, especially the mail trains back to Brighton after she has been persuaded to stay out for just one more

Emma Speight

 • Experienced multi-channel retail consultant, specialising in e-commerce strategy and implementation
• Strong operational and delivery heritage from design and analysis through to implementation and change management
• Experience of projects and programmes within the Retail, Media, Finance and Telecoms sectors

Others say:
• West Country girl with a thing about shoes and spending an unhealthy amount of time surfing the internet

Gary Moore

• Over 10 years experience in international business development and global IT delivery with market leading clients and partners
• Specialist in strategy development and implementation of global professional services in emerging markets and new geographies
• Strong IT programme delivery track record in management and leadership roles from technical project management through to user testing

Others say:
• A tiger in his commitment and a gentleman in his delivery

Giles BlackBurn

• Over 10 years experience designing, and delivering innovative online solutions in Retail and Media
• Advising and implementing new strategic services for clients up to board level
• Expert in digital asset management, digital content syndication, e-commerce and digital content services

Others say:
• Noted for his staying power, our clients just can’t get enough of him

Judith perla

• 10+ years of experience in HR roles within the consulting industry working as a business partner at the senior executive level

• Highly experienced in recruitment and sourcing and in finding the right people for the right role

• Extensive experience in performance management and development, gained in fast paced and well known consultancy companies

Others say:
• As a trainee counsellor, she gets plenty of practice with the CVL team!

Ray fowler

• Applies a solid pragmatic approach to solutions that resolve complex situations in retail supply chains

• Over the past 20 years has a good solid implementation record for delivering in operations and for clients

• Excellent knowledge and understanding of all aspects of the needs in the multi-channel retail area

Others say:
•  Combines a love of photography with a penchant for travelling to distant and dangerous places across the world, the more remote the better

Rob millar

• Rob manages the commercial arm of CVL focusing on development of business focused projects across the media and retail spectrum

• He has extensive consulting experience on a global basis with major brands across multiple industries

• Rob can offer expertise across multiple disciplines including business strategy, M&A, change management and business analysis

Others say:
• Rob has redefined his post graduate business qualification to mean Must Be Awake!

SALMAN MOMEN

•  • Experienced Media Consultant, previously at Capgemini as Director for Technology Services in Media & Entertainment
  • Prior to that, he led the BBC Creative Archive and worked on 3G mobile content management systems for Three
  • Over 15 years' experience including BSkyB, Getty Images, PPL , EMI Music, Yell and ITV, and author of articles for the FT and Guardian

  Others say:
  • At work he's never out of his depth, but in his spare time he loves exploring deep waters

Sheridan dunsford

• An experienced, focussed and highly motivated Office Manager.
• Understands that an Office Manager’s job is a generic term which can cover virtually anything – and usually does.
• Decisive and determined bean counter, organiser, sporting enthusiast and animal lover

Others say:
• Questions about Formula One, Cricket or your invoices? Sheridan is the one to ask

simon clark

• Been working on the commercial exploitation of technology (particularly the internet) for over 10 years
• Has a rare mix of technical knowledge and creative commercial flair
• Devised and delivered some of the UK’s leading retail and media innovation programmes for blue chip clients

Others say:
• A true Yorkshireman with a penchant for good food and fine wine so it pays to be a client