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May 2008 Newsletter

In this edition we look at delivering multi-channel happiness – how to go about solving the business challenge of making your customers happy in an increasingly complex business environment.

Papers & Events

Driving Revenue from your WiMAX Opportunity
WiMAX presents huge opportunities for telecoms ventures around the world, but businesses need to understand how to turn this complex technology into cash. CVL’s full-service strategy and product development solution for the WiMAX space cuts through the complexity of the marketplace, identifying the strategic options on which investment plans are built.

Find out more about CVL and your WiMAX opportunity at www.cvluk.com/wimax
Full-service WiMAX solution

M&A advisory services extend to BT Expedite
CVL is proud to announce its involvement with the BT Expedite/Fresca deal. We undertook technical due diligence on the hosted e-commerce provider, identifying key areas of risk, proposing solutions to be negotiated as part of the acquisition, and providing logical and pragmatic recommendations to BT within a tight timeframe.
M&A advisory services for BT Expedite/Fresca deal

Print publishing moves to take on television
Historically, print publishing and broadcast television are conveniently well separated with newspapers read in the morning and television more likely to be watched in the evening. But the era of boundaries that distinguish time of day and type of media is coming to an end. We are currently conducting free one-day strategic reviews to look at the implications of this shift.
Digital opportunities workshop

Banking on the future
In February 2008 we held a breakfast briefing with industry leaders speaking on the issues and challenges faced by retail banks in defining and delivering the optimum online strategy.
Delivering success online

Call waiting
At CVL we believe that customer experience and operational or supply chain excellence are key to driving monetisation in the telecommunications sector. We are currently working with a cross-section of the market to prepare a paper on the future of customer experience in this area.
Customer Experience innovation

Taking stock of the situation
With our experience of working with clients to achieve maximum profit from minimum stock holding we started 2008 with a breakfast briefing addressing the challenge of post-Christmas inventory management.
A strategy for inventory management

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CVL, 5 Clipstone Street, London W1W 6BB Email: info@cvluk.com, Phone: +44 (0) 207 907 0200

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